At fb009, your personal data is treated with the same care and discretion we bring to every aspect of the platform. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
Your Privacy Matters: This Privacy Policy ("Policy") describes how fb009 ("fb009," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your") who access or use the fb009 platform at fb009.net. By registering or using the fb009 platform, you acknowledge that you have read and understood this Policy and consent to the practices described herein.
1.1 fb009 is committed to protecting the privacy and personal data of all users. We operate in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).
1.2 This Policy applies to all personal data collected through the fb009 website, mobile platform, customer support channels, and any other services we provide (collectively, the "Platform"). It does not apply to third-party websites or services that may be linked from our Platform.
1.3 fb009 acts as the Personal Information Controller (PIC) with respect to the personal data you provide. We are responsible for ensuring that your data is processed lawfully, fairly, and transparently.
2.1 Registration & Identity Data: When you create an fb009 account, we collect your full legal name, date of birth, nationality, residential address, email address, and mobile number. This information is required to create and maintain your account.
2.2 Identity Verification (KYC) Data: To comply with anti-money laundering (AML) regulations and verify your age and identity, we may collect copies of government-issued identification documents (e.g., Philippine passport, driver's license, PhilSys ID, SSS/GSIS ID), proof of address documents, and selfie photographs for facial verification purposes.
2.3 Financial Data: We collect information about your payment methods, including GCash account details, Maya/PayMaya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit card details. We do not store full card numbers — payment data is tokenized and handled by our certified payment processors.
2.4 Transaction Data: We maintain records of all deposits, withdrawals, wagers, winnings, bonuses, and other financial transactions conducted through your fb009 account.
2.5 Gaming Activity Data: We collect data about your gameplay, including games played, session duration, betting patterns, win/loss history, and responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests).
2.6 Technical & Device Data: We automatically collect certain technical information when you access the Platform, including your IP address, device type and model, operating system, browser type and version, unique device identifiers, and time zone settings.
2.7 Communications Data: We retain records of your communications with fb009, including live chat transcripts, email correspondence, and support ticket history.
2.8 Marketing Preferences: We collect your preferences regarding receiving promotional communications from fb009, including your opt-in or opt-out status for email, SMS, and push notifications.
3.1 Directly from you: When you register an account, complete identity verification, make deposits or withdrawals, contact customer support, or participate in promotions.
3.2 Automatically: Through cookies, web beacons, pixel tags, and similar tracking technologies when you browse or use the Platform. See Section 9 (Cookies & Tracking) for more details.
3.3 From third parties: From identity verification service providers, payment processors, fraud prevention services, and, where permitted by law, from publicly available sources or credit reference agencies for AML compliance purposes.
4.1 fb009 uses your personal data for the following purposes:
5.1 Under the Data Privacy Act of 2012, fb009 processes your personal data on the following legal bases:
6.1 fb009 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis:
6.2 All third-party service providers who process personal data on fb009's behalf are bound by data processing agreements that require them to maintain the confidentiality and security of your data and to process it only for the purposes specified by fb009.
7.1 fb009 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:
7.2 After the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
8.1 fb009 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
8.2 While fb009 takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
9.1 fb009 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.
9.2 We use the following categories of cookies:
9.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the fb009 platform.
10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fb009:
10.2 To exercise any of these rights, please contact fb009's Data Protection Officer at the email address provided in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
11.1 The fb009 platform is strictly for users who are 21 years of age or older, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under 21 years of age.
11.2 If fb009 discovers that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and return any deposits at our discretion.
11.3 If you are a parent or guardian and believe that a minor has registered on the fb009 platform, please contact us immediately at the details provided in Section 14.
12.1 fb009 primarily processes and stores personal data within the Philippines. In certain circumstances, your data may be transferred to and processed in countries outside the Philippines — for example, where our cloud infrastructure or third-party service providers are located.
12.2 Where such transfers occur, fb009 ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to provide a level of data protection equivalent to that required under Philippine law.
13.1 fb009 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.
13.2 The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how fb009 protects your personal data.
13.3 Your continued use of the fb009 platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact fb009's Data Protection Officer:
14.2 Email: [email protected]
14.3 General support: [email protected]
14.4 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data protection rights have not been respected.
By using the fb009 platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. fb009 is committed to keeping your data safe, secure, and private — always.
Six pillars of data protection that every fb009 player benefits from
Every piece of data you send to fb009 — from login credentials to payment details — is protected by bank-grade 256-bit SSL encryption. Your information travels safely, always.
fb009's identity verification process protects you from fraud and unauthorized account access. Only you — the verified account holder — can access your funds and personal data.
fb009 never sells your personal data to third parties. Your information is used solely to provide and improve our services — never monetized without your knowledge or consent.
fb009 operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173). Our practices are aligned with NPC guidelines to ensure your rights as a data subject are upheld.
Access, correct, or request deletion of your personal data at any time. fb009 respects your rights under the Data Privacy Act and responds to all verified data requests within 30 days.
fb009 keeps your data only as long as legally required. After the retention period, your data is securely deleted or anonymized — no indefinite storage, no unnecessary data hoarding.
Your data is safe, your identity is protected, and your privacy is our priority. Join thousands of Filipino players who trust fb009 for a secure, fair, and exciting gaming experience. Must be 21 or older.
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